Retail Sales Associate – Bambolina’s Boutique

Job Overview:

Bambolina’s is seeking a friendly, tech-savvy, and creative Retail Sales Associate to join our team. In this role, you will play an integral part in delivering exceptional customer service, managing inventory, and engaging with customers through social media. You’ll also leverage your skills with Shopify Point of Sale (POS) to ensure smooth and efficient transactions.

Key Responsibilities:

1.Customer Service:

•Greet and assist customers with enthusiasm and professionalism.

•Provide expert advice on product selection to meet customer needs.

•Resolve customer concerns or issues promptly and effectively.

2.Sales Support:

•Process transactions, returns, and exchanges using Shopify POS accurately and efficiently.

•Track customer purchasing history through Shopify to provide personalized recommendations.

•Drive sales through upselling, cross-selling, and promoting current promotions.

3.Inventory Management:

•Manage incoming and existing inventory, ensuring accuracy in Shopify’s inventory system.

•Restock and organize products on the sales floor promptly.

•Conduct regular inventory checks to minimize shrinkage and maintain stock levels.

4.Social Media Content Creation:

•Collaborate with the team to develop engaging social media content that reflects Bambolina’s brand.

•Take high-quality photos/videos of products and promotions for platforms like Instagram and Facebook.

•Monitor social media trends and engage with customers online to boost brand visibility.

5.Store Maintenance:

•Keep the store neat, clean, and visually appealing.

•Assist in creating and updating product displays and merchandising layouts.

6.Team Collaboration:

•Work closely with the team to ensure a seamless customer experience.

•Participate in team meetings and training sessions.

•Provide feedback and suggestions to enhance store operations.

Qualifications:

•Experience with Shopify Point of Sale (POS) is highly preferred.

•Prior experience in retail sales, inventory management, or social media marketing.

•Strong communication and interpersonal skills.

•Creativity and a passion for social media engagement.

•Ability to multitask in a fast-paced retail environment.

•Proficient in Microsoft Office and photo/video editing apps is a plus.

Physical Requirements:

•Ability to stand for extended periods and lift up to 25 pounds.

•Flexibility to work weekends, holidays, and occasional evenings.

Why Join Bambolina’s?

At Bambolina’s, we’re more than a retail store—we’re a community. We value creativity, innovation, and exceptional service. Join a supportive team where your ideas and talents make a difference in providing a memorable shopping experience.

Job Descriptions -Clinical Breast Care Specialist

Breast Care Specialists are responsible for providing breast cancer survivors with post-surgical product consultations and fitting services and administrative tasks including chart updates and data entry. This is a unique position at a unique organization. Given this, we provide on the job training.

The ideal candidate will have a love of helping others and an appreciation for impactful, fulfilling work. Bilingual candidates are strongly encouraged to apply. Bambolina’s team members are hardworking, compassionate, and supportive, and adhere to our core values: Communication, Trust, Respect, and Team Work.

Breast Care Specialists report directly to our CEO. 

PREFERRED SKILLS

• High school diploma or GED accepted

 • Medical field and/or social work experience preferred

• Mastectomy Fitter: 1 year of experience preferred; however, training is available to eligible candidates

• Mastectomy Fitter Certification (CFM) (may be obtained upon completion of 250 paid

training hours)

• Proficiency in Microsoft Suite; prior experience with POS (Square POS)

Familiarity with Electronic Health Record use and implementation, particularly using RXNT

CORE DUTIES AND RESPONSIBILITIES

• Post-Mastectomy Consultation & Fitting Services

o Works with referring medical professionals regarding patient needs o Provides consultation and fitting services to patients for bras, breast prosthesis, post-surgical camisoles, and lymphedema garments o Documents patient conditions and medical necessity of products o Comprehensive knowledge of product care

• Product Knowledge and Inventory Management

o Familiarity with products and vendor sources

o Understanding of computerized ordering system for patient purchases, stock receiving, and creating special orders, and ensuring

inventory accuracy

o Participation in annual physical inventory

• Computer Competency Requirements

o Ability to enter comprehensive client information into POS system and Elevtronic Health Records system using RXNT for clinical application 

ADDITIONAL EXPECTATIONS/RESPONSIBILITIES

• Interacts with patients with compassion, respect, and empathy

• Strong attention to detail, ability to prioritize work, and excellent organizational skills

• Ability to work independently and as a team in a fast-paced environment

• Attendance and active participation at staff meetings

• Cooperative and respectful interactions with fellow team members

• Compliance with all Employee Handbook requirements

• Work schedule flexibility and ability to travel to and work from all locations within the tri-valley region.

• Meticulous HIPAA compliance with regard to communications, patient records and information.

• Fulfillment of all Certified Mastectomy Fitter (CFM) certification/licensing requirements upon completion of 250 training/work hours

• Willingness to submit to Livescan fingerprinting process and pass background clearances

• Valid CA Driver’s License, auto insurance, clean driving record, and reliable transportation required if providing on-location services 

COMPENSATION

$20 -$23 per hour during training period with increase upon completing Breast Cancer Fitter certification (CFM). We do not offer benefits at this time other than federally mandated PTO (paid time off) and merchandise discounts,

Tiered Commissions earned on actual sales

Medical Outside Sales Representative – Post-Mastectomy Prosthetics and Lymphedema Compression

Job Overview:

We are seeking a compassionate, driven, and knowledgeable Medical Outside Sales Representative specializing in post-mastectomy prosthetics and lymphedema compression products. In this role, you will build and maintain strong relationships with healthcare providers, clinics, hospitals, and specialty boutiques to promote and sell our solutions for women’s post-surgical needs. Your expertise and dedication will empower patients to regain confidence and comfort through tailored product recommendations.

Key Responsibilities:

1. Sales and Business Development:

• Identify and develop new sales opportunities within the territory, focusing on post-mastectomy prosthetics, bras, and lymphedema compression garments.

• Establish relationships with healthcare providers, such as oncologists, surgeons, nurse navigators, and durable medical equipment (DME) providers.

• Represent the company at trade shows, educational events, and industry conferences.

2. Account Management:

• Maintain and nurture relationships with existing accounts to drive repeat business.

• Serve as a trusted advisor by understanding customer and patient needs.

• Assist in fitting and sizing recommendations for post-mastectomy and compression products.

3. Training and Education:

• Conduct product demonstrations and provide training to healthcare providers, including how to properly fit patients with post-mastectomy and lymphedema products.

• Educate referral sources on the clinical benefits and applications of the products.

• Organize and participate in community outreach and educational events.

4. Market Research and Strategy:

• Monitor industry trends and identify growth opportunities within the post-mastectomy and lymphedema market.

• Report on competitor activity, customer feedback, and market needs to management.

• Collaborate with internal teams to align on product launches and marketing strategies.

5. Reporting and Planning:

• Develop and execute a territory sales plan to achieve or exceed sales targets.

• Maintain accurate records of sales activities and customer interactions in the CRM system.

• Prepare and submit sales reports, including forecasts and activity updates.

Qualifications:

• Proven experience in medical or DME sales, preferably in post-mastectomy or compression therapy.

• Strong understanding of the challenges faced by post-mastectomy patients and those managing lymphedema.

• Excellent communication, presentation, and relationship-building skills.

• Ability to work independently and manage time effectively.

• Knowledge of healthcare referral processes and insurance requirements for DME products.

• Proficiency in CRM software and Microsoft Office Suite.

• Valid driver’s license and willingness to travel within the assigned territory.

Compensation and Benefits:

•Base Salary: DOE

•Commission: Uncapped earning potential based on performance.

•Benefits: Health insurance, 401(k) matching, and paid time off.

•Car Allowance/Reimbursement: Provided for travel expenses.

Why Join Us?

Make a difference in the lives of patients navigating their post-mastectomy journey. Join a company dedicated to empowering individuals with high-quality, personalized products that improve their confidence and comfort. As part of our team, you’ll have the opportunity to grow professionally while helping others reclaim their sense of normalcy and independence.

Marketing & Social Media Director

Job Overview:

We are seeking a creative, strategic, and results-driven Marketing & Social Media Director to lead our brand’s marketing initiatives and online presence. In this role, you will be responsible for developing and executing marketing strategies, managing social media platforms, and driving engagement to enhance brand visibility and customer loyalty. Your leadership will play a pivotal role in shaping our brand identity and connecting with our target audience.

Key Responsibilities:

1. Marketing Strategy & Campaigns:

• Develop and implement a comprehensive marketing strategy aligned with business goals.

• Plan and execute marketing campaigns across multiple channels, including digital, email, and print.

• Analyze market trends, competitors, and customer insights to refine strategies.

2. Social Media Management:

• Oversee all social media platforms, including content creation, scheduling, and engagement.

• Create compelling and consistent content that reflects the brand’s voice and values.

• Develop strategies to grow followers, increase engagement, and drive website traffic.

• Monitor social media trends and adapt content to maximize reach and relevance.

3. Brand Management:

• Ensure consistent brand messaging across all marketing and social media channels.

• Collaborate with internal teams to maintain cohesive branding in store visuals, packaging, and online content.

• Act as the brand ambassador, representing the company in collaborations and partnerships.

4. Content Creation & Strategy:

• Create high-quality, engaging content, including photos, videos, blogs, and graphics.

• Work with external designers or photographers when needed to produce professional marketing materials.

• Manage the company’s website, ensuring it is up-to-date and optimized for SEO.

5. Analytics & Reporting:

• Track and analyze the performance of marketing campaigns and social media efforts.

• Use data insights to adjust strategies and optimize results.

• Prepare regular reports on marketing ROI and social media growth metrics.

6. Team Leadership & Collaboration:

• Manage a marketing team (if applicable) or collaborate with external vendors and freelancers.

• Work closely with sales, product development, and customer service teams to align marketing efforts with business objectives.

• Provide training or resources to team members on marketing best practices and tools.

Qualifications:

• Proven experience in marketing, social media management, or a similar leadership role.

• Strong understanding of digital marketing, content creation, and social media platforms.

• Excellent written and verbal communication skills.

• Proficient in tools like Canva, Adobe Creative Suite, Hootsuite, or similar.

• Knowledge of SEO, Google Analytics, and email marketing platforms.

• Creative thinker with strong project management and organizational skills.

• Bachelor’s degree in Marketing, Communications, or a related field (preferred).

Compensation and Benefits:

• Salary Range: $70,000–$95,000 annually, depending on experience.

• Benefits: Health insurance, 401(k) matching, and paid time off.

• Flexible work environment with opportunities for remote work.

Why Join Us?

Join a dynamic, mission-driven organization where creativity and innovation are valued. As our Marketing & Social Media Director, you’ll have the opportunity to shape the voice and vision of the brand, connect with an engaged audience, and make a lasting impact.